Terms & Conditions

Million Property Maintenance Services

Terms & Conditions of Service

1. Quotes and Pricing

All quotes are valid for 30 days from the date of issue.
Quotes are based on the visible and accessible conditions of the site at the time of inspection.
Any unforeseen extra work, hidden damage, or changes requested by the client will be agreed upon in writing before being carried out and charged additionally.

2. Payment Terms

Invoices must be paid in full within 7 days of the invoice date.
We accept payment via Bank Transfer.
Late payments may incur interest charges under the Late Payment of Commercial Debts (Interest) Act 1998.
Failure to pay may result in Legal Action being taken to recover losses.

3. Retention of Title (Ownership of Goods and Materials)

All goods, materials, parts, fixtures, plants, and turf supplied by Million Property Maintenance Services remain our legal property until the client has paid all outstanding invoices in full.
If payment is not received by the due date, the client grants us an absolute and irrevocable licence to enter the premises to recover our materials and installed goods, without liability for trespass.

4. Client Responsibilities

The client must provide clear and safe access to the work areas, as well as a working supply of water and electricity if required.
The client is responsible for identifying and informing us of any hidden hazards, asbestos, underground pipes, concealed cables, or boundary lines before work begins.
The client must obtain any necessary local authority permissions, building regulations, or landlord/freeholder consents prior to the start of work.

5. Cancellations and Delays

The client must give at least 48 hours’ notice to cancel or reschedule a scheduled job.
We reserve the right to reschedule work due to severe weather conditions, safety hazards, structural risks, or unforeseen material shortages.

6. Property Maintenance and Repair Warranties

We guarantee our workmanship on general maintenance and repair tasks for a period of 14 days from completion, unless stated otherwise in writing.
This workmanship warranty does not cover normal wear and tear, misuse, accidental damage, or failure of existing surrounding building structures.
We are not liable for pre-existing faults or latent defects in the property that become apparent during or after our maintenance work.

7. Plant, Turf, and Installed Material Care

Once plants, turf, trees, or exterior soft landscaping are installed, ongoing care, watering, and maintenance become the sole responsibility of the client.
Million Property Maintenance Services cannot accept liability for plants or turf that fail to thrive due to under-watering, over-watering, extreme weather, pest damage, or lack of proper care after we leave the site.

Please note that these terms may be updated or revised at any time.

CUSTOMER REVIEWS

Darren Hayward has worked for me on both privately owned properties and contract work for the Chelsea Building Society. He has proved to be hard-working, reliable and honest.

His decorating skills are high, and he keeps his work area clean and tidy. Therefore I would not hesitate to hire his services in the future or recommend him to anyone in need of a good decorator.

Paul Kirby

This is to testify that Darren hayward undertook a decorating job for me and I was extremely pleased with both the quality of his work and his overall diligence.

J.N.Allen

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Million will make your home or workplace look a million times better with Quality workmanship at reasonable prices.

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Million Property Maintenance Services